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Our warranty policy

 

Empire Hut products have a warranty of up to 2 years on most of our products and the length of warranty will be stated on the product listing page.

For Apple products, the warranty period starts from the date you activate the device. You can just go to your local Apple store for any assistance if anything goes wrong with your device.

The warranty period starts from the date of the invoice. The duration for inspection and repair could take up to 30 days. For more details see our warranty terms and conditions below.

Warranty Terms & Conditions

Empire Hut warranty, once paid for, warrants the product to operate according to manufacturer's specifications for the period as stated above from the date of invoice.

Please note that not all of our products will come with manufacturer's warranty therefore we will cover the warranty ourselves through our company if they do not. If the warranty badge includes the manufacturers name, this includes manufacturer warranty. If it does not, this is then covered by Empire Hut's warranty. Samsung products come with Samsung warranty however we need to arrange the repair of these which will be done free of charge including delivery charges.

What's Covered

2 years parts and labour costs for the repair of a manufacture defect or fault in production, which lead to product malfunctioning.

2 years parts and labour costs for the repair of a fault in the material of the product, which lead to product malfunctioning.

We do not cover any claims due misuse, normal wear/tear, accidental damage or water damage.